Terms of Service

Welcome to Virtual BDM. These Terms of Service govern your use of our website and services. By accessing or using our services, you agree to comply with these terms. If you do not agree with any part of these terms, you must not use our services.

Virtual BDM provides business development management services on an ad-hoc basis as well as subscription-based services.

Ad-Hoc Work: For any ad-hoc work performed by Virtual BDM, clients will receive an invoice that is due within 7 days from the date of issuance. Failure to pay within this period may result in a late fee or suspension of services until payment is received.
Subscription Work: For subscription-based services, clients are required to make full payment upfront before the commencement of the service period. Subscription fees are non-refundable once paid.

Clients are responsible for providing accurate information and timely communication regarding their needs and expectations. Any delays caused by client actions may affect service delivery timelines.

Virtual BDM respects the confidentiality of its clients’ information and agrees not to disclose any proprietary information without prior consent unless required by law.

In no event shall Virtual BDM be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use our services.

In the event that payment for an invoice is not received within seven (7) days of the due date, a late fee of ten percent (10%) of the total invoice amount will be applied. If payment remains outstanding after an additional seven (7) days, an additional late fee of twenty percent (20%) will be added to the total outstanding balance. Should payment continue to be overdue for another week, a further late fee of thirty percent (30%) will be assessed. This results in a cumulative late fee totaling sixty percent (60%) of the original invoice amount if payment is not received within thirty (30) days from the original due date.

If payment is not received within thirty (30) days from the original due date, the outstanding debt may be referred to a third-party debt collection agency. In such cases, any fees or costs incurred by the debt collector in recovering the debt will also be the responsibility of the debtor and must be paid in addition to the original invoice amount and any accrued late fees. We may also apply to small claims against you and your business.

Clients are required to provide at least 48 hours’ notice for any cancellations of scheduled bookings. Cancellations made within this timeframe will be subject to the following terms.

Clients may cancel their booking without penalty up to two times consecutively. Should a client exceed this limit by cancelling a third time in succession, I reserve the right to decline future bookings with that client.

If a client wishes to continue working with me after exceeding the consecutive cancellation limit, they may do so by paying 50% of the session fee for any future bookings. This payment is not mandatory but serves as an option for clients who wish to retain access to my services despite previous cancellations.

These Terms shall be governed by and construed in accordance with the laws applicable in the jurisdiction where Virtual BDM operates.

Virtual BDM reserves the right to modify these Terms at any time without prior notice. Continued use of our services after changes have been made constitutes acceptance of those changes.

For questions about these Terms, please contact us at chloe@virtualbdm.co.nz